There are certain recurring phrases you’ll hear frequently when calling either customer service or tech support—a move I try to do as little as possible, because, let’s face it, the service and support is often lacking. If our calls were truly important, they would hire more humans, get rid of the horrible music and senselessContinue reading “Myths of Customer Service & Tech Support”
Tag Archives: service
Tech Support! How Can I Hinder You Today? (Part 2)
After dealing with phone tech support twice in two days, I discovered the bedroom humidifier wasn’t working. I had no idea where the manual was, so I found it online. (This is one of the great achievements of human civilization, by the way.) I opened the .pdf and found “Troubleshooting.” Since I had already checkedContinue reading “Tech Support! How Can I Hinder You Today? (Part 2)”
In Memorium
In a funny synchronistic way, the topic of funerals and memorial services passed through my mind the last several days, and then the Sunday New York Times featured an interview with a hospice nurse. All of this reminded me of a suggestion I once had for my own memorial service. Before I get to that,Continue reading “In Memorium”
Community Involvement
What do you do to be involved in the community? During my academic career my community involvement happened through my campus. I provided entertainment for the area through my theatre productions, and occasionally ventured out into schools to talk about career-oriented topics. For the most part though, my involvement was extremely limited (partially limited byContinue reading “Community Involvement”
MUSOFYR 