There are certain recurring phrases you’ll hear frequently when calling either customer service or tech support—a move I try to do as little as possible, because, let’s face it, the service and support is often lacking. Your call is very important to us. If our calls were truly important, they would hire more humans, getContinue reading “Myths of Customer Service & Tech Support”
Tag Archives: Frustration
Telling Tales Out of School
What could you do less of? When I announced my retirement, people asked, “What are you going to do with your time?” My answer was always, “Travel and creative projects.” Since retirement, there’s been a little travel, but I thought there’d be more, and I’m hoping there is in the new year. Also, I haveContinue reading “Telling Tales Out of School”
Negative Emotions
In yesterday’s blog post, I responded to the prompt about positive emotions. I googled it, and discovered the Internet thinks there are twelve of them. Of courses, that got me wondering what the negative emotions are. And so my google search said: Sadness Shame Helplessness Anger Vulnerability Embarrassment Disappointment Frustration In acting, we talk aboutContinue reading “Negative Emotions”
