There are certain recurring phrases you’ll hear frequently when calling either customer service or tech support—a move I try to do as little as possible, because, let’s face it, the service and support is often lacking. If our calls were truly important, they would hire more humans, get rid of the horrible music and senselessContinue reading “Myths of Customer Service & Tech Support”
Tag Archives: support
Tech Support! How Can I Hinder You Today? (Part 2)
After dealing with phone tech support twice in two days, I discovered the bedroom humidifier wasn’t working. I had no idea where the manual was, so I found it online. (This is one of the great achievements of human civilization, by the way.) I opened the .pdf and found “Troubleshooting.” Since I had already checkedContinue reading “Tech Support! How Can I Hinder You Today? (Part 2)”
Tech Support! How Can I Hinder You Today? (Part 1)
One day last week my fiancee got on a tech support chat because she’d been having trouble getting calls from one particular number. She handed her phone to me, and I went through the steps suggested by the IT person (in what foreign country I don’t know). Eventually I reset the network settings as suggested.Continue reading “Tech Support! How Can I Hinder You Today? (Part 1)”
Happy Shiny People!
Who are your current most favorite people? Optimists! Or maybe just not people who are negative about…well, about everything. (I won’t say anymore about that right now, lest I be negative.) Speaking of optimists, I recently joined the Chamber of Commerce (as StoryZ, our new theatre/performance group—and I look forward to a time when IContinue reading “Happy Shiny People!”
The Best Relationship Advice Ever
If you want really good relationship advice, don’t look to self-help books or see a therapist. Answer one of those “wrong number” texts and play along. Or maybe you haven’t gotten any of those texts. I get them frequently, and once had three in one hour. The unnamed sender pings you with something like, “Ariana,Continue reading “The Best Relationship Advice Ever”
MUSOFYR 