There are certain recurring phrases you’ll hear frequently when calling either customer service or tech support—a move I try to do as little as possible, because, let’s face it, the service and support is often lacking. If our calls were truly important, they would hire more humans, get rid of the horrible music and senselessContinue reading “Myths of Customer Service & Tech Support”
Tag Archives: customer
Tech Support! How Can I Hinder You Today? (Part 2)
After dealing with phone tech support twice in two days, I discovered the bedroom humidifier wasn’t working. I had no idea where the manual was, so I found it online. (This is one of the great achievements of human civilization, by the way.) I opened the .pdf and found “Troubleshooting.” Since I had already checkedContinue reading “Tech Support! How Can I Hinder You Today? (Part 2)”
MUSOFYR 