At dinner for Valentine’s Day, we sat at a table next to a screen broadcasting the Olympics. And for some reason I flashed back to my last experience at a Buffalo Wild Wings.
The theatre people working on a show would go out after each performance: Primanti’s on Thursday, TGIFridays on Friday (of course!), BWW on Saturday, and then I would host the cast party at my house after the Sunday matinee.
One Friday night necessitated our change to a different venue.
First of all, when we arrived we discovered that they had given our reservation to a rival theatre group—the one run by the narcissist (possibly pedo) director. This moved us to a series of tables, including high tops, which my late wife with a BTK amputation, couldn’t use. Luckily they could put the two of us at our own regular table.
They took our orders eventually, but after waiting for an hour, I went up and complained that we hadn’t yet gotten our food. What did I want? It was out in less than ten minutes. So that speaks to a larger problem of organization and workflow more than “we’re exceptionally busy.”
And busy for a restaurant? They serve food. That’s their business. And they couldn’t get it right.
When we were ready to leave they didn’t generate checks. We had to go to the cash register, say what we had, and pay. Not much of a system.
And the icing on the cake? In our seating area was a GIANT TV screen with nothing but non-stop Olympic curling the entire time we were there.
MUSOFYR 